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EcoBawa

Return & refund policy

Single pieces

Tell us within 7 days of delivery if something is wrong. Unworn pieces with tags can be exchanged or refunded; we will tell you how to send them back.

Wrong or damaged item

Send us a photo within 7 days and we will replace it or refund you, including shipping.

Wholesale and custom orders

Made to your order after you approve the sample, so they cannot be returned. If a piece has a manufacturing fault, we replace or credit it.

Refunds

Refunds go back to the original payment method within 7 working days of us receiving the return.